ISHA corporate strategy 2026-30

We distilled the eight themes from the last corporate strategy into two overarching themes: People and Place. Each theme under People and Place has two to three outcomes with targeted activities to make these outcomes happen, clear measures of success and key performance indicators (KPIs).

19 Jun 2026 PDF

Ishahome summer 2026

The summer 2026 issue of our residents' magazine. Inside this issue: How you've made your views heard, a how to guide to mutual exchanges, highlighting our community at Merriam Close, and much more.

22 Jun 2026 PDF

STAIRs

STAIRs (Social Tenant Access to Information Requirements) About us | Governance and decision-making | Finance and spending | Housing stock management | Performance | Housing services | Lists and registers | Social housing management | Information requests Introduction STAIRs

Performance

*. There is also an additional measure for overall satisfaction with landlord services. The measures cover five key themes: Keeping properties in good repair. Maintaining building safety. Respectful and helpful engagement. Responsible neighbourhood management. Effective handling